If discount stores find their
market share slipping in
the high margin party supplies
category, they won't
have to look far to understand
why. Rapid growth of party
superstores with their festive
atmosphere and broad selection
offer consumers an attractive
alternative to the limited
assortment and straightforward
merchandising typically
found at discount stores.
Party supplies stores such as
Party City, Factory Card Outlet
and The Big Party are raising
the bar for mass channel
competitors. For the time being,
though, price and convenience
are on the side of discount retailers,
as most of their stores still
don't face direct competition
from the relatively immature
party superstore segment. The fragmented party
supplies industry accounts for an estimated 21% of
category sales, while supermarkets account for 22%.
Mass merchandisers lead the pack with a 38% share
of the $1.5 billion industry, according to American
Greetings research.
The key to maintaining that lead is expanding
space for the category to offer a broader assortment
and communicating a stronger party message,
according to manufacturers. Both Kmart and
Wal-Mart are reportedly increasing space for the
category, while Target easily devotes twice the
space of its two largest competitors and comes
closest to creating a party store feel within the
party goods department of its stores.
At a Target store open little more than a year in
the south Cleveland suburb of Strongsville, the
chain lets customers know it's in the party business
with department signage near the front of the
store hawking "cards and party." Core supplies
such as plates, napkins, favors, balloons, small
helium-filled tanks and pinatas are merchandised
along a 44-ft. party wall. Target appeals to the
juvenile birthday segment of the category with a
strong assortment of licensed merchandise highlighted
by waist-high placards which extend from
the shelf and feature characters such as Hercules,
Wishbone and Barbie. Catering further to the
juvenile segment, Target has an assortment of
Lisa Frank-brand favors as well as novelty items
such as rubber snakes, spiders and lizards.
Gondolas running perpendicular to the main
party wall are loaded with greeting cards, giftware,
candles and gift wrap. The department also
has an entire valley devoted to Target's own Color
Burst line of color coordinated gift bags, wrap
and ribbon.
At a Greatland format store in the expansive
Sawgrass Mills mall near Ft. Lauderdale, Fla.,
party supplies is also emphasized,
although the department's
gondola configuration
requires a slightly different
presentation. The card and
party department is immediately
inside the front door
with gondolas parallel to the
store front. Cards occupy the
first two 32-ft. gondolas in the
six gondola department. After
cards, customers find a valley
of gift bags and basic party
supplies. There's also a valley
of the Color Burst line followed
by a valley of party supplies,
which includes an
extensive licensed offering,
party favors and pinatas.
Wal-Mart and Kmart don't
offer the selection of Target,
but both chains devote prime
space to the category and merchandise
it adjacent to greeting
cards. At a Super Kmart
open less than six months in
the Cleveland suburb of
Maple Heights, the retailer
devoted 20 ft. to supplies.
Plates and napkins are merchandised
vertically on angled
shelves to show off the designs
on plates. Basic colors are
mixed with licensed products,
including Looney Tunes,
Barbie, Speed Racer, Jurassic
Park, Sesame Street, Mickey
Mouse and Rugrats. There
was a very limited selection of
party favors, and customers
who wanted plastic utensils
had to visit another area of
the store.
Wal-Mart takes an almost
identical approach to Kmart.
At the chain's newest supercenter
in Fayetteville, Ark.,
party supplies are merchandised
adjacent to greeting
cards just inside the front door.
The category shares a 32-ft.
valley with candles. The assortment
of licensed product, with
the exception of Barney and
Rugrats, was fairly limited
even though juvenile birthday
is the top selling segment
among discount store shoppers.
Wal-Mart's offering of party
favors from Lisa Frank and
Party Play was more extensive
than at Kmart but considerably
less than Target's. One
Wal-Mart advantage is that the
department is near the bakery
and deli area so customers
don't have to go far to pick up a
cake or tray of sandwiches.
Expansion of the category
at Kmart and Wal-Mart will
likely help those chains capture
sales from customers
looking for a hot new license,
the convenience of one-stop
shopping and a low price.
However, other customers
are likely to find the festive
party superstore format irresistible
and could conceivably
forego purchasing supplies at
a discount store if a superstore
is nearby.
It's a situation Target finds
itself in with a store in Tampa,
Fla. The retailer shares a power
center with a Factory Card
Outlet store that opened on
Oct. 11.
Nearly half of The Factory
Card Outlet's 12,000-sq.-ft.
footprint is devoted to party
supplies. One entire 80-ft. wall is
outfitted with basic supplies,
including 32 ft. of solids for
everyday and general
entertaining use. Another 20 ft.
is devoted to plastic table
covers. In addition, there are
four 60-ft. gondolas stocked with
supplies including virtually all of
the same licenses found at
discount stores as well as an
enormous assortment of
patterns, solids and themed and
milestone birthday offerings.
Color-coordinated utensils
occupy 12 ft., and 20 ft. is
dedicated to balloons. Clearly,
Factory Card Outlet is a
destination store, and that's the
way president and ceo Charles
Cumello wants it.
The Big Party, another
superstore operator which
opened a similar size mallbased
store a month before
FCO opened its newest Tampa
unit, also offers consumers an
enormous selection of product.
The store has a warehouse feel
with its exposed ceiling and tall
metal shelving. One of the
biggest differences is the way
party supplies are merchandised.
Supplies are not located in one
spot. Instead, they are grouped
in clusters depending on the
theme.
Everyday supplies occupy a
100-ft. section that wraps around
an outer wall and extends along
a rear wall. Supplies such as
juvenile birthday, adult birthday,
decorative prints, sports-themed
product and general entertaining
are all merchandised in separate
departments along with related
party favors and decorations.
Nevertheless, discount stores
still dominate the category, and
leading manufacturers are
aggressively pursuing the
channel with new designs and
logistical capabilities that
superstore operators don't yet
possess.
"We see a lot of future
growth within the mass segment,
which is why we are
putting resources there," said
Alison Stern, manager of sales
and marketing services at
Creative Expressions. The
company offers a variety of
licenses, including new ones
such as Dilbert and Godzilla, as
well as an expanded value line
for discount retailers. "Typically,
we had a more limited offering in
our value designs, but for 1998
we have expanded our value
offerings to meet the needs of
mass retailers."
American Greetings is also
aggressively pursuing discount
store customers through its
DesignWare business unit,
announced lsat January.
"DesignWare brings to our
retailers a dramatically expanded
party goods product offering
with flexible merchandising
options provided by a dedicated
product development, sales and
manufacturing team," said Peter
Fahrenkopf, executive director of
party good sales.
Hallmark targets mass retailers
with its Party Express line and
forecasts that paper partyware
sales will grow by 10% in 1998.
COPYRIGHT 1997 Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
COPYRIGHT 2004 Gale Group